Privacy Policy
This Privacy Policy describes how Ezanex collects, uses, and shares your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain types of information, including:
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
b. Order Information
- Products purchased
- Order details and history
- Payment-related information (processed securely through third-party providers)
c. Technical Information
- IP address
- Browser type
- Device information
- Website usage data (such as pages visited and time spent)
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders
- To communicate with customers regarding orders or inquiries
- To provide customer support
- To improve our website and services
- To prevent fraudulent transactions or misuse of our platform
We only use your information as necessary for business operations and customer service.
3. Sharing Your Information
We may share your information with third parties only when necessary, including:
- Payment processors to complete transactions
- Shipping partners to deliver orders
- Service providers that help operate our website
We do not sell, rent, or trade your personal information to third parties
4. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders
- Maintain records for legal or operational purposes
- Resolve disputes
Once the data is no longer required, we take reasonable steps to delete or anonymize it.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Understand website usage
- Store user preferences
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.
6. Data Security
We take reasonable measures to protect your personal information. These measures include:
- Secure data handling practices
- Use of trusted third-party services
- Limiting access to personal information
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your data
- The right to request correction of inaccurate data
- The right to request deletion of your data
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any external sites they visit.
9. Children’s Information
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take steps to delete it.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the revised effective date.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you can contact us:
Business Name: Ezanex
Chat Support : 24/7
Business Hours: 09:00 AM – 05:00 PM (GMT-6)
Business Days : Monday to – Friday(9am to 5pm)
Business Email: info@ezanex.shop
Business Address: 4424 W 10th St, Little Rock Arkansas 72204, United States
12. Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
If you do not agree with any part of this policy, you should discontinue use of our website.